We’re open Monday – Friday, 9 a.m. – 5:00 p.m. GMT. Please contact us by phone or email.
New Shop coming soon!
We are currently operating as an online business, however we are growing rapidly so we are in the process of acquiring some retail space so that we may open our first store. Customers will be able to test drive our E-bikes and have them serviced. Please check back soon for further details or subscribe to our Newsletter.
Please contact us by phone or email: (Mon-Fri / 9-5)
We have made it as easy as possible. Simply Attach your front wheel. If its a front motor attach the torque arm along with it. And attach your handle bars. For details instructions on how to do this and maintain your bike, please check out our resources section of the website.
EU law states that for road use, electric bicycles must stop assisting at 15.5 MPH then you can push faster with your legs if you want. For off-road or private land use, you can use our bikes in a derestricted mode allowing speeds of 30MPH. EU & UK are also planning on changing the law to allow 30MPH on the road using electric Bikes making our ezEbikes future proof. (You will be liable if you use currently use our eBikes in derestricted mode on the roads.)
Anywhere between 40 to 100 miles. There are many variants that determine range - battery capacity, terrain, speed, rider weight and many more. All of our batteries are 48V and come in either a 13ah model or a 17ah model. A 13ah battery will give you 40-60 miles in pedal assist mode on 250w. You can get 80-100 (PAS) miles on a single charge of a 17ah battery running a motor outputting 250w. Obviously if you are using your bike in a deresricted mode of 1000w you will get considerably less range whilst going faster.
If you really want to be given a rough indication of how much range you will get, then OK, we can give you an estimate.
Remember – if you are using the motor on low power, then you will need extra pedal power to keep up the same speed.
Depending on the battery, charge times range between 5 hours and 7 hours. All of our bikes use lithium ion technology meaning you don’t have to let the battery run flat before charging them up.
Our lithium batteries will hold their charge for around 800-1000 charge cycles before it will start to deteriorate. With heavy usage the battery should last 3-4 years or light usage 5 -7 years. A good replacement battery will cost between £300 - £699.
We have a dedicated eBike service centre with experienced technicians that offer expert tech support on all brands we stock. If your bike requires warranty work, everything is carried out in the service centre & if your bike can’t be fixed within 48 hours, we’ll lend you another bike until yours is ready.
Please note we don't offer breakdown cover, so wherever you are in the world it's your responsibility to get the bike back to Fully Charged should you need warranty work. Although some manufacturers including Bosch have a worldwide network that can carry out any warranty work wherever you are
All new eBike’s sold by ezEbike have a 2-year warranty on the electrics and 5 years at least on the frame, we also offer a free 30 Day money back guarantee for added peice of mind.
No, you do not. It qualifies as a standard bicycle as long as it emits 250Watts and the assistance is limited to 15.5mph. However you must be over 14 years old to ride on the road.
No we are a new company that currently only ships in the UK. However we are planning on expanding our sales internationally soon. So please check back for further information.
At ezEbike we are equipped with the latest eBike diagnostic tools to provide an unparalleled service to our customers. Our workshop, where our fully qualified and experienced eBike technicians are on hand to offer expert tech support on all the eBikes we make.
No unfortunately not currently as we are working out of a small workshop with no retail space. However you do have a 14 day money back guarantee, so if you don't like your bike you can send it back for a full refund.
We are in the process of acquiring a retail space so in the future you will be able to test drive our bikes. Please check back for updates.
You can pay for your electric bike fast and securely using Stripe allowing payment fast and securely using your debit / credit card. You can also use Apple Pay and Google Pay if preferred.
We take your security very seriously. Our website is SSL encrypted and we use one of the webs most secure and largest payment services provided by Stripe. This gives our customers piece of mind when shopping in our online store.
You will receive an email confirming your order has been paid for and is being processes. Within 1 business day, your order should be shipped your order will be marked as complete. You will be emailed the tracking number of your bike one it has been shipped.
Whilst all of our electric bikes are limited to 250w (15.5mph) for road use. They do have 1000w brush-less hub motors and 48V batteries. They can be used off-road using the 1000w mode allowing you to reach 28mph. As the UK and EU are planning on increasing the speed limit to 28mph for E-bikes, you can be sure that your ezEbike is ready to ride into the future.
At ezEbike we like to ensure that all of our electric bikes come with a GPS Tracker to locate your bike in case it is stolen. We also include a smart lock that can be opened using an app on your phone that also includes with a built in alarm when tampered with to help provide essential security for your electric bike.
Yes we do now sell Gift Vouchers, just in time for Christmas. They come in varying amounts depending on how much you wish to spend. Please click the buttons below to see the available vouchers. Our vouchers never expire and electronic, meaning you will never loose them physically or because of their age making them fantastic birthdays presents.
All of our gift vouchers are assigned to the email that is requested in the checkout process for security purposes. If for some reason you missed this and accidentally assigned the voucher to yourself,but meant to gift it to someone else. You can lift the email restriction by filling out the form found here.
(You can tell if the voucher is assigned to yourself by logging into your account and checking the coupon section in the my account area. If it is showing there, then it is assigned to your email)
We offer a 30 day money back guarantee to offer you complete piece of mind. This coupled with our 2 year manufacturers warranty on all electric components and a 5 year frame warranty! We can assure you a reliable and comfortable ride.
This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish.AcceptRejectRead More
Privacy & Cookies Policy
Privacy Overview
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.