We have a dedicated eBike service centre with experienced technicians that offer expert tech support on all brands we stock. If your bike requires warranty work, everything is carried out in the service centre & if your bike can’t be fixed within 48 hours, we’ll lend you another bike until yours is ready.
Please note we don't offer breakdown cover, so wherever you are in the world it's your responsibility to get the bike back to Fully Charged should you need warranty work. Although some manufacturers including Bosch have a worldwide network that can carry out any warranty work wherever you are
All new eBike’s sold by ezEbike have a 2-year warranty on the electrics and 5 years at least on the frame, we also offer a free 30 Day money back guarantee for added peice of mind.